Archive for
July, 2012
July 16, 2012
By: Meliza
Category: 1st SEM
Dear Students,
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smu mba assignments
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July 16, 2012
By: Meliza
Category: 1st SEM
Solution : DFL={ΔEPS/EPS} ÷ {ΔEBIT/EBIT}
Or DFL = EBIT ÷ {EBIT–I–{Dp/(1-T)}}
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July 16, 2012
By: Meliza
Category: 1st SEM
Solution
S= 1000,000/.22 =4545454.5
B=25,00,000
=K0=[25,00,000/[2500000+4545454.5)].14+[4545454.5/2500000+4545454.5)].22
0.0496+.142 =.1915 or 19.15%
V = 5000000/0.1915 = 26,109,660.57 (more…)
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July 16, 2012
By: Meliza
Category: 1st SEM
WACC = 0.67*.18+0.33*13(1-.40)
=0.146 or 14.6%
A calculation of a firm’s cost of capital in which each category of capital is proportionately weighted. All capital sources – common stock, preferred stock, bonds and any other long-term debt – are included in a WACC calculation. All else equal, the WACC of a firm increases as the beta and rate of return on equity increases, as an increase in WACC notes a decrease in valuation and a higher risk.
(more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
ABC Seafood Market will be providing customers with the finest quality seafood for years. The business is primarily wholesale to area restaurants. We purchase
seafood directly from local fishermen and contacts all along the Florida panhandle. This allows us to pick from the finest selection of seafood available anywhere.
Currently, we sell to over sixty restaurants. This 10% increase over last year and we estimate that we will have additional restaurants as customers next year.
ABC Seafood Market plans to expand our storefront and sell direct to the public. In our expanded market, we will bring our commitment of quality, freshness and
great prices to the public. By purchasing in large quantities we are able to pass the savings on to our customer. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- Qualitative research methods are one of the foremost research methods which find out what people do, know, think and feel. There are multiple ways of gathering information. Qualitative method is different from quantitative method mainly because their end result is different. The results of qualitative methods help in the continuous improvement activities. Overall appreciation of an occurrence, highlighting interesting aspects, and generating specific theory are the goals of qualitative research. A preliminary explanation of an incident is provided by the researchers of qualitative methods. Some of the examples for qualitative methods are group focus, observation, survey, interviews, naturalistic, analysis of the content, and the case study. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- Performance analysis is an assessment of process, equipment, employee, or any other factor to gauge progress towards predetermined goals. It is guided and assessed by effectiveness, efficiency, and equity. Front-end performance analysis is one of the most important investments that the organisations should make to achieve maximum return on all other investments in human performance. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- The COPC-2000 CSP Standard was established in 1996, by leading technology corporations that outsourced and function contact centres For example, Microsoft, Compaq, Intel Corporation, Novell, and Dell), other companies with customer service provided by their within managed centres For example, American Express, L.L. Bean, and Motorola. Individuals with broad experience in operations management and performance improvement converged in to prepare an exclusive standard. All of them, at that time, were buyers, providers, or senior managers responsible for the operational management of customer service operations. They were not satisfied with the performance of existing operations, they worked together to have effective work place maintaining standards and improve industry service levels. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- The International Organisation for Standardization (ISO) was founded in 1946 to develop a common set of processes such as manufacturing, common trade, and communications that supported the objectives set by the quality management systems of an organisation. The first standard was published in 1987 and it has been under constant revision in 1994, 2000. The current revision published in Nov 2008 is ISO 9001:2008. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- Principles and Benefits of Business Ethics
When businesses think of only making money, it becomes pure capitalism. Although making money is not wrong, the way in which money is made matters a lot. There are certain etiquettes to be followed to do business and these are called the business ethics.
When the ethics of business are in place, good business practices are seen and there by organisations benefit on the long run. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- Some theories based on motivation and empowerment and how to make them work in an organisation. We begin with the theories of motivation.
Maslow’s hierarchy of needs
Psychologist Abraham Maslow was the first to introduce the concept of hierarchy of needs in his 1943 paper “A Theory of Human Motivation”. This hierarchy suggests that people are motivated to fulfil their basic needs before moving on to other needs. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- The dominant behaviour pattern of a leader-manager in relation to his subordinates is known as leadership style. There are three basic styles of leadership as follows:
- Autocratic or Authoritative Style.
- Democratic or Participative Style, and
- Laissez-faire or Free-rein Style. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- Importance of Training
Traditionally, the purpose of training and development is to ensure that employees can effectively complete their work. Today, organisations have intense pressure to stay have a competitive advantage through innovation and reinvention. Organisations must foster the trend of continuous learning as a social responsibility to ensure they are competitive in the global marketplace. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- The evaluation of a non conformed product involves assessing the non conformity of the product. It includes the steps to investigate and notify the persons or organisations responsible for non-conformance. There are two major types of non conformances, and it is essential to divide them into subcategories. They are
- A non-conformed product — which the organisation gives to its customers, which does not meet the required specifications.
- A non conformed process — Where it is not possible to perform as per the product specifications. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- The process of Product Traceability maintains records of all products and parts from purchasing to finished goods. Traceability ensures product tracking thereby satisfying customer that they get the right product in time. Traceability improves product control since it has the capability to identify and track a product or a component to its roots. The point of origin may be a particular lot or batch of products, production line and time frame, field, or supplier. Traceability provides a means of identifying the units for recall. Some products (e.g. aircraft components, fresh product, meat) require complete traceability (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- In-process inspection and testing are performed to validate the features and characteristics during the assembly or processing of products. The objective hence is to verify and document specifications and requirements that pertain to final product and that it is stable and can continue to meet the specifications and requirements throughout the product run. The product is put into inspection and test as per the quality plan or the other procedures of documentation. The main objective behind this is to identify the changes at various levels of production, especially the context where the characteristics of the products are exposed to measurement. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- The standard expects the supplier to establish and maintain appropriate documented procedures for identifying the product by suitable means from receipts and during the stages of production, delivery, and installation.
Some of the important product identifiers are:
- Serial code
- Date code
- Batch code
- Lot number (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- Purchasing in QS 9000
QS-9000 is much more specific on Purchasing than ISO 9000. It states that you have to ensure that you purchase only from an approved suppliers, which is facilitated with an approved supplier list. Also, you have to check materials against local regulations for safety, engineering, and environmental conformance. This requirement brings about uniformity in expectations and validations and is applicable for all countries, notwithstanding where your purchasing department operates.
In QS 9000, the requirement states that while evaluating your own suppliers, they should be chosen based on the capabilities and the terms of your purchasing contracts. QS 9000 makes automotive makers to see a uniform quality model used throughout the hierarchy of suppliers. You should plan on auditing your suppliers against QS-9000, or requiring third-party registration as an alternative. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- A Document is an information carrier and is the primary source of information. Examples of the media formats used for documentation are paper, film or computer disks. The Documentation activity carried by an organisation depends on the size of the organisation, the different processes and the skills and competence of the employees performing it.
Some of the main objectives of an organisation’s documentation are: (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- Contract review is an interesting requirement due to its ambiguity in terms of interpretation. Contract review is the process of gathering the stated and un-stated needs and expectations of customers and communicating these needs and expectations to all departments within the company. All contract review activities are documented and analysed for improvements. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- The organisation must make sure that the handling, storage and delivery of the product is done in an efficient manner. There must be a well documented procedure and methods of handling that prevents the damage and the deterioration of the product. In the case of software industry, handling refers to necessary action that the organisation must take to protect the software from unauthorised changes, software alterations and virus infections.
Handling of the products will take several forms. In some cases, there will be notices on the products that warn you of dangers. In other cases, you can provide containers and other equipments. The handling of the product requires excellent planning, control and a well documented system which should be followed for incoming, in-process and the final product. These methods are applicable not only during the delivery, ……… (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- There are three major Quality Objectives that will successfully help your organisation achieve commitments expressed in the Quality Policy:
Employee superiority: (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- QS 9000 is the name given to the Quality System Requirements of the automotive industry which were developed by Chrysler, Ford, General Motors and major truck manufacturers and issued in late 1994. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Ans:- The eight quality management principles are defined in ISO 9000, Quality management systems Fundamentals and vocabulary, and in ISO 9004, quality management systems guidelines for performance improvements.
This section provides you the standardised descriptions of the principles as they appear in ISO 9000, In addition, it provides examples of the benefits obtained from their use and of actions that managers typically take in applying the principles to improve their organisations’ performance. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Business forecasting is a process used to estimate or predict future patterns using business data. Some examples of business forecasting include estimating quarterly sales, product demand, customer lifetime value and churn potential, inventory and supply-chain reorder timing, workforce attrition, website traffic, and predicting exposure to fraud and risk. Several powerful estimation functions are commonly used to perform business forecasting: time series analysis, causal models, and regression analysis. Business forecasting supports executives, analysts and end users in decision-making using decision support systems such as business intelligence. It involves predicting the future outcome of various business decisions. This includes the future of the business as a whole, the future of an existing or proposed product or product line, and the future of the industry in which the business operates, to name a few. Forecasting is used to answer important questions, such as: (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
A decision tree is a decision support tool that uses a tree-like graph or model of decisions and their possible consequences, including chance event outcomes, resource costs, and utility. It is one way to display an algorithm. Decision trees are commonly used in operations research, specifically in decision analysis, to help identify a strategy most likely to reach a goal. If in practice decisions have to be taken online with no recall under incomplete knowledge, a decision tree should be paralleled by a probability model as a best choice model or online selection model algorithm. Another use of decision trees is as a descriptive means for calculating conditional probabilities. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Contract is a binding agreement between two or more parties. Once signed, this agreement can be enforced by either a court of law or binding arbitration. Because legal contracts cannot be signed under duress, there is the “mirror image” standard of binding agreement. This simply means that each party must be as willing to sign the agreement as the other. The concept of “breach of contract” is recognized by state and federal laws and is a valid reason for litigation. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Rummler & Brache (1995) use a definition that clearly encompasses a focus on the
organization’s external customers, when stating that
”a business process is a series of steps designed to produce a product or service. Most
processes (…) are cross-functional, spanning the ‘white space’ between the boxes on
the organization chart. Some processes result in a product or service that is received by
an organization’s external customer. We call these primary processes. Other processes
produce products that are invisible to the external customer but essential to the effective
management of the business. We call these support processes.” (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Project management is the discipline of planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end (usually time-constrained, and often constrained by funding or deliverables),[1] undertaken to meet unique goals and objectives,[2] typically to bring about beneficial change or added value. The temporary nature of projects stands in contrast with business as usual (or operations),[3] which are repetitive, permanent, or semi-permanent functional activities to produce products or services. In practice, the management of these two systems is often quite different, and as such requires the development of distinct technical skills and management strategies.
(more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Many people are uncertain about the difference between a project and a program (also please refer to note on spelling conventions used on ICB.com).
Management consultants are regularly involved in supporting clients through periods of complex change and consequently clarity on the basic definitions of a project and a program, and the difference between a project and a program are important (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Risk is real for any company or organization. Don’t kid yourself. Things happen when you least expect them to happen. Are YOU ready for the unimaginable, the unexpected, the unwanted? As an executive, have you put your head in the sand around risk? Do you pretend that all is well, and nothing will change? If so, it’s time to face reality: data gets lost, buildings burn, people resign. When any of these occur, your organization is at risk for malfunction, inefficiency, chronic struggle, revenue loss, and even total failure. Is this the path you want to go down? (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Risk management is the identification, assessment, and prioritization of risks (defined in ISO 31000 as the effect of uncertainty on objectives, whether positive or negative) followed by coordinated and economical application of resources to minimize, monitor, and control the probability and/or impact of unfortunate events or to maximize the realization of opportunities. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
No customer or contractor wants its contract plagued by disputes. Resolving disputes absorbs valuable resources, frequently sours the present contractual relationship and could affect future business relationships between the parties. Ironically, some of the leading causes of disputes are the easiest to minimize through careful contract negotiation and administration. Three of these are discussed below with simple, but often overlooked, precautions that can help to avoid them. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
The make-or-buy decision is the act of making a strategic choice between
producing an item internally (in-house) or buying it externally (from an outside
supplier). The buy side of the decision also is referred to as outsourcing. Make-or-
buy decisions usually arise when a firm that has developed a product or part–or
significantly modified a product or part–is having trouble with current suppliers,
or has diminishing capacity or changing demand. (more…)
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July 14, 2012
By: Meliza
Category: 1st SEM
Contract is a binding agreement between two or more parties. Once signed, this agreement can be enforced by either a court of law or binding arbitration. Because legal contracts cannot be signed under duress, there is the “mirror image” standard of binding agreement. This simply means that each party must be as willing to sign the agreement as the other. The concept of “breach of contract” is recognized by state and federal laws and is a valid reason for litigation. (more…)
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July 13, 2012
By: Meliza
Category: 1st SEM
Dear Students,
Spring/Summer February 2012 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR S M S your “ Email ID ” us in the following Format
“ Booking ” — Your EMAIL — to +91 9995105420 or Call On +974 55702886 we will reach back you with in 24H
Caution : We found that , many unknown person , copied our caption and using it for their advertiment. Kindly beware of this kinda activities and lose of Money by fake people. Alwys choose smumbaassignment.com for getting your solutions.
Kindly visit our Facebook & LinkedIn Profile suing the following Links
FB: https://www.facebook.com/smumbaassignments
LinkedIn : http://www.linkedin.com/in/smumbaassignments
For more info Email to : kvsude@gmail.com
since 2007 [ 8 years of experience in Solving Assignments ] our Skype ID : kvsude
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July 13, 2012
By: Meliza
Category: 1st SEM
(i) ethics in retailing
Manchester’s hosting of the International Co-operative and Mutual Insurance Federation’s biennial conference was a great success. But amidst the presentations from chief executives of some world’s largest life and non-life insurers, arguably the stand-out contribution came from Nigel Waite, a consultant with the Canford Centre for Customer Development. He has been a marketing director with Lloyds and Barclays and is honorary professor of marketing at Nottingham University. (more…)
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July 13, 2012
By: Meliza
Category: 1st SEM
Securing the retail store computing environment has never been more important, or more necessary, than it is today. Store technology is shifting from closed, proprietary systems to open, flexible systems that allow greater and more meaningful interaction with the customer, headquarters, and partners, as well as better control and understanding of store operations. This shift is evidenced by the introduction of retail store technologies such as wireless networking, store Internet access, multifunction point-of-sale (POS) devices, multi-channel selling, customer kiosks, handheld devices, Voice-over-IP (VOIP), remote frequency identifiers (RFIDs), and so on. Generally speaking, these technologies require more effort around security, due to the nature of the applications they introduce and the functionality they expose. Additionally, technology is providing lower cost operational alternatives, such as store-to-corporate network connectivity, that leverage public networks that expose retailers to additional security threats, such as cyber-attacks. (more…)
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July 13, 2012
By: Meliza
Category: 1st SEM
Inventory control (also known as inventory management) refers to the systems and strategies businesses use to ensure that they have adequate supplies of raw materials for production and finished goods for shipment to customers, while also minimizing their inventory carrying costs. Storing excess inventory is costly, because the space and financial resources invested in the goods can often be put to better use elsewhere. At the same time, however, inadequate inventory stores can result in costly production shutdowns or delays in filling customer orders. Inventory control systems help companies to find the delicate balance between too little and too much inventory. (more…)
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July 13, 2012
By: Meliza
Category: 1st SEM
Retail is the business of selling goods. The goods can be anything from food to clothes to books to toys but it is done from a fixed location – usually a shop.
Retailing is extremely important to everyone because without retailers we would not have access to everyday products that we need. Our lives would be very different if we could not ‘pop to the shop’ and buy virtually anything we could want.
(more…)
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