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SMU MBA FALL 2015-2016 ML0012-Store Operations

SMU MBA FALL 2015 -2016

 

Dear Students,

 

SMU MBA FALL   2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”

DRIVE

Fall 2015

MBADS (SEM 3/SEM 5)

MBAFLEX/ MBA (SEM 3)

PGDROMN (SEM 1)

SUBJECT CODE & NAME

ML0012-Store Operations

BK ID – B 1763

CREDIT & MARKS – 4 Credits, 60 marks

 

Q1. “The easiness of entry into retail business results in stiff competition and better value for the customers”. Explain the tips for successful retailing. (Explanation of the statement, Explanation of the tips) 3, 7

Answer: Explanation of the statement : The easiness of entry into retail business results in stiff competition and better value for the customers. Therefore, a retail store manager needs to have a clear mission and vision for the retail store. The reason of course is the high costs of real estate and increasing numbers of retail stores in each part of the country. Further, retail sector is the largest employer after agriculture.

 

 

Q2. What are the various advantages and disadvantages of standardization? (Advantages, Disadvantages) 5, 5

Answer: Advantages of Standardization: Standardization implies that non-standard products should not be sold except when customers want products to be custom-made for them. Today, due to business complexities, standardization covers a variety of industries and establishes standards or units of measurement by which extent, quality, value, performance, quantity, etc., may be compared and measured. Following are the advantages of standardization in the area of merchandise management:

 

(i)                 Standardization provides clear-cut information (particularly to the supplier, regarding company/buyer

 

 

Q3. Elaborate the quality control procedure in detail. (Explanation of the steps of procedure) 10

Answer: Quality Control Procedure:

 

  1. At the time of checking and receiving

 

(i) The receiving process is not complete until delivery receipts have been verified against the corresponding purchase order, the distribution centre dispatch advice note and the consignment note.

 

(ii)               The receiving officer is empowered to refuse delivery of merchandise in case it is not as per the purchase

 

 

Q4. “Retailers have an option to plan, assemble and modify as per their particular space specifications”. In the light of this statement, explain different kinds of retail shelves used in a store. (Explanation of the statement, Explanation of types of shelves) 2, 8

Answer: Retail store storage space is available in various varieties and sizes. It may have one shelf, closed at the back, and long-span or wide-span options to select from. Each shelf has its own merits and demerits. An open back version supports easy access to merchandise no matter from where you approach the shelf. Closed back shelves, on the other hand, are secured against the wall and provide access

 

 

Q5. Elaborate different preservation techniques which can be used for different kinds of goods in a store. (Explanation) 10

Answer: Preservation and Storage Techniques: Although preservation of merchandise varies from store to store, there are a large number of provisions that are applicable everywhere irrespective of the store’s size and nature. These are discussed at length in this unit but in all cases the principle ‘first-in-first-out’

 

 

Q6. Write short notes on: 5, 5

  1. a) Ergonomics
  2. b) Carpel Tunnel Syndrome

Answer: Ergonomic: Ergonomics is the science of human engineering where human competence and limitations should be considered and recognized while designing merchandise handling tasks and equipment to ensure user friendly, safe and effective operations. The objective of ergonomic principle is to

 

SMU MBA FALL 2015 -2016

 

Dear Students,

 

SMU MBA FALL   2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”

 

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