SMU MBA SEM 4 – OM 0016 – QUALITY MANAGEMENT SUMMER 2016
SMU MBA SUMMER 2016-2017
Dear Students,
SMU MBA SUMMER 2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420 or S M S your “ Email ID ” us in the following Format “ On +91 9995105420 we will reach back you with in 24H ”
DRIVE | SUMMER 2016 |
PROGRAM | MBA |
SEMESTER | IV |
SUBJECT CODE & NAME | OM 0016 – QUALITY MANAGEMENT |
BK ID | B2009 |
CREDIT AND MARKS | 4 CREDITS AND 60 MARKS |
Note –Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q.No | Criteria | Marks | Total Marks |
1 | What do you mean by Dimensions of quality? Explain all key dimensions of quality proposed by David Garvin. | ||
A | Meaning of Dimensions of quality
Key dimensions of quality proposed by David Garvin |
2
8 |
10 |
2 | Elaborate the concept of International Standards. Also explain the following terms a. ISO 9001:2008
b. ISO 9004:2009 c. ISO 90003:2004: Software Quality Managementd. ISO 13485:2003: Medical Devices Quality Management |
||
A | Concept of International Standard a. ISO 9001:2008
b. ISO 9004:2009 c. ISO 90003:2004: Software Quality Management d. ISO 13485:2003: Medical Devices Quality Management |
2
2 2 2 2 |
10 |
3 | Explain the concept of culture. Differentiate between authoritarian culture and participative culture. | ||
A | Concept of culture
Differentiate between authoritarian culture and participative culture. |
2
8 |
10 |
4 | Explain the steps of continuous quality improvement. | ||
A | Steps of continuous quality improvement | 10 | |
5 | Define different aspects of the design and development of a product. | ||
A | Different aspects of the design and development of a product | 10 | |
6 | Write Short notes on following.
a. Knowledge Managementb. Expertise location c. Communities of Practice (CoPs) d. Knowledge management strategy e. Knowledge culture |
||
A | a. Knowledge Management
b. Expertise location c. Communities of Practice (CoPs) d. Knowledge management strategy e. Knowledge culture |
2
2 2 2 2 |
10 |
*A-Answer
SMU MBA SUMMER 2016-2017
Dear Students,
SMU MBA SUMMER 2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420 or S M S your “ Email ID ” us in the following Format “ On +91 9995105420 we will reach back you with in 24H ”