4th sem – Operation Management – Spring 2016
DRIVE | SPRING2016 |
PROGRAM | MBA |
SEMESTER | IV |
SUBJECT CODE &NAME | OM 0015 –MAINTENANCE MANAGEMENT |
BKID | B2008 |
CREDITS &MARKS | 4 CREDITS AND60 MARKS |
Note–Answerallquestions.Kindlynotethatanswersfor 10 marksquestionsshould beapproximatelyof400 words. Eachquestionisfollowed byevaluationscheme.
Q.No | Criteria | Marks | TotalMarks |
1 | Writeshortnotes onthefollowing: | ||
a. ProactiveMaintenance | 2.5 | 10 | |
b. PlannedMaintenanceWorkCycle | 2.5 | ||
c. Maintenanceorganisingschedule | 2.5 | ||
d. AreasofMaintenancePractices | 2.5 | ||
A | a. ProactiveMaintenance
b. PlannedMaintenanceWorkCycle c. maintenanceorganisingschedule d. AreasofMaintenancePractices |
2.5
2.5 2.5 2.5 |
10 |
2 | WhatdoyoumeanbyAssetStrategy?ExplainbrieflyStepsInvolvedinDevelopinganAssetStrategy. | ||
A | AssetStrategy
Stepsof developingan assetstrategy. |
3
7 |
10 |
3 | Assumeyouaretheheadofthemaintenancedepartmentinamanufacturingorganisation.You areassigned aresponsibility of implementinga maintenanceimprovementprogram.Whatcomponentswouldyouincludein themaintenanceimprovementprogram? | ||
A | MaintenanceimprovementprogramComponents | 3
7 |
10 |
4 | Whatdo youmeanby MachineQuality?WhichAspectsareto be ConsideredforMachineQuality? | ||
A | MachineQuality | 4 | 10 |
AspectsTo beconsidered | 6 | ||
5 | Writeshortnotes onthe following- | ||
a. Zero basedbudgeting | 2.5 | 10 | |
b. Remotemaintenanceaudit | 2.5 | ||
c. Codificationofspareparts | 2.5 | ||
d. MaintenanceBenchmarking | 2.5 | ||
A | a. Zero basedbudgeting
b. Remotemaintenanceaudit c. Codification ofspareparts d. MaintenanceBenchmarking |
2.5
2.5 2.5 2.5 |
10 |
6. | CaseStudy:ConditionMonitoringatXYZLtd.
XYZLtd.isoneofthelargesthydro-generatingfacilitiesinIndia.Theorganisationhasbeeninthisbusinessforthelast10years.Itcoversabuildingareaof150000squaremetresandtheplantareaof50000squaremetres.Tomanagesuchlargeplantarea,theorganisationhasrealisedtheneedforhighmachinereliabilityandavailability.Forthis,XYZhasdecidedtoimplementacondition-basedmonitoring(CBM)program.Tomaketheprogramsuccessful,theorganisationformedaCBMteamfortheimplementationoftheprogram.Theteamacquiredknowledgeaboutthecurrentconditionofeachmachineand equipmentintheplantandidentifiedthefollowingloopholesintheexistingmaintenancesystem: v Presentmaintenanceincludedonlycorrectiveandscheduledactivities. v Inspectionswereconductedlessfrequently(onceina year). v Theprocedurefollowedfordeterminingfaultsonlycontainedvisualinspectionandgapmeasurement. v Measures tocontrolcontaminationin oilwerenotpresent. v There was no aggressivecontroloffailure. v Oilanalysiswasrestrictedtoidentifyinghazinesscausedbyhighlevelsofmoisture,oftenpastthedangerpoint,ordarkeningduetoadvancedstatesoflubricantoxidationand breakdown. Moreover,thereweresignificantlyhighmanpowerrequirementsandmaintenancecostsintheorganisation.Therewerefrequentfailuresofhydraulicshuttlevalvesthatmaketheunitinoperational.Torepairandrestorethesevalves,therepaircrewhadtoperformrecceofthesite(an hour eachway),disassemblethevalve,andrepairit. |
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TheCBM team,afteracquiring the knowledge, hasrealised theopportunity to improveoperatingconditionsoftheplantthroughconditionmonitoring.UndertheguidanceoftheCBMteam,thefollowingchangeshavebeenimplementedintheXYZ’splant:
v Full-timefiltrationsystemsincludingstoragetanks,oilpumps,etc.areinstalled. v Finerfiltrationmethodsareimplementedto cleanoilsystemsto tighttolerances. v Conditionmonitoringtechniquesforoilanalysisareimplementedbydefininglubricantconditioncontrol,onsitemonitoringofparticlecounts,viscosity, and moisturescreening. v Vibrationanalysisisalsoadoptedtoensureproperalignmentandbalanceofmachines’ parts and detectabnormalitiesthatmayotherwise go unnoticed. v For electrical system’smaintenance,thermographyisused. |
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Discussionquestions:
1. WhichconditionmonitoringtechniqueshavebeenusedtoimproveplantmaintenanceatXYZ?2. Do youthinkthattheimplementationofconditionmonitoringtechniquesistherightdecisionof XYZ?Justifyyouragreement/disagreement. |
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A | Discussionquestions:
1. Whichconditionmonitoringtechniqueshavebeenusedtoimprove plantmaintenanceatXYZ? 2. DoyouthinkthattheimplementationofconditionmonitoringtechniquesistherightdecisionofXYZ?Justifyyouragreement/disagreement. |
5
5 |
10 |
*A-Answer
Note–Pleaseprovidekeywords,shortanswer,specificterms,specificexamplesandmarks break-up(wherevernecessary)
DRIVE | SPRING2016 |
PROGRAM | MBA |
SEMESTER | IV |
SUBJECT CODE &NAME | OM 0016 –QUALITY MANAGEMENT |
BKID | B2009 |
CREDITAND MARKS | 4 CREDITS AND60 MARKS |
Q.No | Criteria | Marks | TotalMarks |
1 | Whatdo youmeanby Dimensions ofquality?Explain allkey dimensionsof qualityproposedby DavidGarvin. | ||
A | Meaningof Dimensionsofquality
Keydimensions of qualityproposed byDavidGarvin |
2
8 |
10 |
2 | Writeshortnotes onthefollowing | ||
a. ISO 9001:2008
b. Optimalmaintenancecosts c. Knowledgemanagementstrategyd. Kanban |
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A | a. ISO9001:2008
b. Optimalmaintenancecosts c. Knowledgemanagementstrategy d. Kanban |
2.5
2.5 2.5 2.5 |
10 |
3 | Explainvariousphasesforthe developmentof Process-Oriented QMS(QualityManagementSystem). | ||
A | Definingkeyqualificationsand CriticalSuccessFactors(CSFs)
Identifyingthe requirements ofthe processDefiningthecriteriaforindividualprocessesCreatingvalueaddition |
2.5
2.5 2.5 2.5 |
10 |
4 | ExplaintheconceptofChangeintermsofquality.AlsodescribeLewin’sThree-StageProcessofChange. | ||
A | Conceptofchange interms ofquality | 2.5 | 10 |
Three-StageProcessofChange | 7.5 | ||
5 | Whatdo youmeanbyQualityControl?Explainthe Process of QualityControl. | ||
A | QualityControl
ProcessofQualityControl |
3
7 |
10 |
6 | Brieflyexplainfollowing Characteristics ofProductDevelopment. | ||
a. Qualityoftheproductb. Costoftheproduct c. Developmenttime d. Developmentcost |
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A | a. Qualityof theproduct
b. Costoftheproduct c. Developmenttime d. Developmentcost |
2.5
2.5 2.5 2.5 |
10 |
*A-Answer
Note–Answerallquestions.Kindlynotethatanswersfor10marksquestionsshouldbeapproximatelyof400 words. Eachquestionisfollowedbyevaluationscheme.
DRIVE | SPRING2016 |
PROGRAM | MBA |
SEMESTER | IV |
SUBJECT CODE &NAME | OM 0017 – ADVANCED PRODUCTIONPLANNING ANDCONTROL |
BKID | B2010 |
CREDITAND MARKS | 4CREDITSAND60 MARKS |
Note–Answerallquestions.Kindlynotethatanswersfor 10 marksquestionsshould beapproximatelyof400 words. Eachquestionisfollowed byevaluationscheme.
Q.No | Criteria | Marks | TotalMarks |
1 | ExplainDescriptive and NormativeTheoriesofproductionplanningandcontrol. | ||
A | DescriptiveTheoryNormative Theory | 5
5 |
10 |
2 | Explaintheconceptof MasterSchedule.AlsodefineTime HorizonofMasterSchedule. | ||
A | ConceptofMasterScheduleTimeHorizon ofMaster Schedule | 4
6 |
10 |
3 | Writeshortnotes onthe following- | ||
a. Hybridsystem | 2.5 | 10 | |
b. What-ifstimulation | 2.5 | ||
c. Turnkeyoroff-the-shelfsolutions | 2.5 | ||
d. Managementby Objectives(MOB) | 2.5 | ||
A | a. Hybridsystem
b. What-ifstimulation c. Turnkeyoroff-the-shelfsolutions d. ManagementbyObjectives(MOB) |
2.5
2.5 2.5 2.5 |
10 |
4 | DefineProduction planning. Brieflyexplain various levels of Production Planning. | ||
A | Production planning
levels of Production Planning |
4
6 |
10 |
5 | Differentiatebetween Mass Production andBatch Production. | ||
A | Mass Production | 5 | 10 |
Batch Production | 5 | ||
6 | Writeshortnotes onthefollowing- | ||
a. Benchmarking | 2 | 10 | |
b. Budgeting | 2 | ||
c. Target Costing | 2 | ||
d. KaizenCosting | 2 | ||
e.CostCentre | 2 | ||
A | a. Benchmarking
b. Budgeting c. TargetCosting d. KaizenCosting e.CostCentre |
2
2 2 2 2 |
10 |
*A-Answer
Note–Pleaseprovidekeywords,shortanswer,specificterms,specificexamplesandmarks break-up(wherevernecessary)
DRIVE | SPRING2016 |
PROGRAM | MASTER OF BUSINESS ADMINISTRATION (MBA) |
SEMESTER | IV |
SUBJECT CODE &NAME | OM0018-TECHNOLOGYMANAGEMENT |
BKID | B1979 |
CREDIT | 4 |
MARKS | 60 |
Note:Answer allquestions.Kindlynotethat answers for 10marksquestionsshouldbeapproximatelyof400words.Eachquestionisfollowed byevaluationscheme.
Q.No | Questions | Marks | TotalMarks |
1 | What do youmean by technologydiffusion?Howcanyourelate globalisationwithtechnologydiffusion? | ||
A | · Technologydiffusion
· Relationbetweenglobalisation with technologydiffusion |
5
5 |
10 |
2 | Explainlong-wave cycle. Point outits stages. | ||
A | · long-wave cycle
· Stages |
2
8 |
10 |
3 | Write short notes on- | ||
A | · Performance Assessment Methods
· Alliance Versus Rivalry · Integrating Technologyand Strategic Plans · Value Creation |
||
· Performance AssessmentMethods
· Alliance Versus Rivalry: |
2.5
2.5 |
10 | |
· IntegratingTechnologyand StrategicPlans:· ValueCreation |
2.5
2.5 |
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4 | What is Strategic Planning?Define points covered inStrategicPlanningProcess. | ||
A | · Strategic Planning
· Strategic PlanningProcess |
5
5 |
10 |
5 | Definetechnological change? Provide examples in support of youranswer. | ||
A | · Description of TechnologicalChange
· Examples |
6
4 |
10 |
6 | Case Study: Radio Frequency Identification (RFID) at Walmart.
WalmartisanAmericanmultinationalcorporationthatdealsintheretailbusinesswith large chains of discount stores and warehousestores. AccordingtotheForbesGlobal2000list,itisthe18thlargestpubliccorporationintheworld.Inthe1980s,whenthewholeworldwasfumblingwiththeideaofbarcoding,Walmartimplementeditinreality.ThecompanyinstalledRFIDreadersatseveralpointssuchasatthebackofthebuilding,atthereceivingdocks,nearthegarbagecompactors,andbetweenthebackroomandtheretailfloor. Thegoods,whichareshippedtothestoreswithRFIDtags,arerecordedonceattheirarrival.Withoutopeningthepackaging,theycometoknowwhatisinsideit,justbywavingthescannerattheboxes.Itisevenpossibletoknowthewhereaboutsofthegoods,whichreduceslossduringshipment.Whengoodsarebroughttothesalesfloor,thetagsarereadagain, and they are readfinallyin a box crusher.
Thesoftwarerecordsallthedetailsrelatedtotheitemssoldandthenumberofcasesbroughttothesalesfloor.Thus,ithelpsingeneratinginformationabouttheitemsthatexhaustintheshorterperiodfromtheshelves.Alistofitemsisgeneratedautomatically,whichneedtobetakenawayfromthebackroomtorestockthestoreshelves.WalmarthasdevelopedahandheldRFIDreadertoreducetheamountoftimespent at the backroom. |
AretaillinkextranethasalsobeenestablishedwithallthesuppliersofWalmarttosharedatafromallRFIDreadpoints,sothatwithin30minutes,supplierscometoknow about the movement and thelocation of theirgoods.
Walmartreliesonthistechnologyformanaginginventorymoreeffectively,reducingerrorsatthetimeofdataentryandloweringhumanlabourcostatthedistributioncentre.
RFIDhelpsWalmart in thefollowing ways:
- Conductingreceipt and shipment of goods faster
- Trackingmovement of inventoryeffectively
- Saving the shopper’s time
- Predicting the demand ofa product
- Avoiding an out-of-stock situation
- Boosting sales
- Makingtheavailabilityoftherightproductattherighttimeattherightplaceor store
A few limitations of RFID areas follows:
- Sometimes the tags do not
- Accurate reading of rates on some itemscan
- Reading through liquid or
- There is an increase in
InspiteofallthebenefitsofRFID,thecustomersofWalmartfearthepossibilityofviolatingtheirprivacy;however,WalmarttriesthatRFIDtagsdonotcollectanyadditional data about customers.
“Sanford C. Bernstein&co., a New York investmentresearch house,estimates that
Walmartcould savenearly $8.4 billion per yearwhenRFID is fully deployedthroughout itssupply chain and in stores.” Thus,it isunderstandable whyWalmartfocuses so aggressively on pursuing RFIDtechnology. | |||
A | Questions:
1. Withthehelpofthecasestudy,explainwhytechnologymanagementisimportantfor an organisation. 2. WhataretheadvantagesanddisadvantagesofRFID?RelatetothecontextofWalmart. |
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Questions: |
5 |
10 | |
1.Withthehelpofthecasestudy,explainwhytechnology | |||
management is important for an organisation. | |||
2.WhataretheadvantagesanddisadvantagesofRFID? | 5 | ||
Relate to thecontext of Walmart. |
*A-Answer