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ASSIGNMENT DRIVE FALL 2013

PROGRAM/SEMESTER MBADS — (SEM 4/SEM 6) MBAN2 / MBAHCSN3 / MBAFLEX — (SEM 4)

PGDHSMN — (SEM 2)

SUBJECT CODE & NAME MH0057 — Management of Healthcare Human Resources

Note — Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

1. Discuss management development in healthcare organisations.

A

Definition

Methods

Management development programmes

 Principles of management development

Line and staff responsibilities in management development

 

 

2. Describe recruitment in healthcare services.

A

Meaning and definition

Factors affecting recruitment process

Importance of recruitment

Sources of recruitment

Recruitment process

 

 

3. Explain the objectives of HRM in healthcare.

A

Listing the objectives

Explanation

 

 

4. Define performance appraisal. Describe the components of performance appraisal.

A

Definition

Mentioning the components

Explanation

 

 

5. Discuss HR audit process.

A

Mentioning the phases and components of HR audit process

Explanation of phases and components

 

 

6. What is collective bargaining? Explain the principles and characteristics of

collective bargaining.

A

Definition

Explanation of principles

Explanation of characteristics

 

ASSIGNMENT DRIVE FALL 2013

PROGRAM/SEMESTER MBADS — (SEM 4/SEM 6) MBAN2 / MBAHCSN3 / MBAFLEX — (SEM 4)PGDHSMN — (SEM 2)

SUBJECT CODE & NAME MH0058 — Legal Aspects in Healthcare Administration

Note — Answer all questions. Kindly note that answers for 10 marks questions should be

approximately of 400 words. Each question is followed by evaluation scheme.

 

1. What is professional secrecy? Discuss the exceptions to the rule of confidentiality.

A

Definition

Explanation of exceptions to the rule of confidentiality

 

 

2. Explain the following concepts:

a. Accountability to patients

b. Vicarious liability

A

a. Explanation of Accountability to patients

b. Explanation of Vicarious liability

 

 

3. Which are the 3 types of inquest’s in India? Explain.

A

Mentioning 3 types of inquest

Explanation

 

 

 

4. Define abortion. Explain medical termination of pregnancy act in detail.

A

Definition

Explanation of various aspects of MTP act

 

 

5. Explain medical negligence. List the various rights and responsibilities of the patient.

A

Explanation of medical negligence

Listing the rights of the patient

Listing the responsibilities of the patient

 

 

6. Discuss the important documents and ethical codes in medical ethics.

A

Listing the important documents

Explanation

 

 

ASSIGNMENT DRIVE FALL 2013

PROGRAM/SEMESTER MBADS — (SEM 4/SEM 6) MBAN2 / MBAHCSN3 / MBAFLEX — (SEM 4)

PGDHSMN — (SEM 2)

SUBJECT CODE & NAME MH0059 — Quality Management in Healthcare Services

Note — Answer all questions. Kindly note that answers for 10 marks questions should be

approximately of 400 words. Each question is followed by evaluation scheme.

 

 

1. Explain the principles of quality in healthcare.

A

Brief outline of quality in healthcare

Explanation of principles

 

 

2. Differentiate between Six sigma and Total quality management.

A

Mentioning 10 important differences between six sigma and TQM

 

 

3. Explain the implementation of QMS in healthcare organisation.

A

Brief outline of QMS

Explanation of steps in implementing QMS in healthcare organization

 

 

4. Define accreditation and certification. List the benefits of accreditation and certification of hospitals.

A

Definition of accreditation and certification

Benefits of accreditation

Benefits of certification

 

 

5. Define total quality management. Discuss the importance of TQM in healthcare.

A

Definition

Importance

 

 

6. Discuss the methods of performance evaluation in healthcare services.

A

Listing all the methods of performance evaluation

Explanation of all the methods of performance evaluation

 

ASSIGNMENT DRIVE FALL 2013

PROGRAM/SEMESTER MBADS — (SEM 4/SEM 6) MMBAN2 / MBAHCSN3 / MBAFLEX — (SEM 4) PGDHSMN — (SEM 2)

SUBJECT CODE & NAME MH0056 — Public Relations & Marketing for Healthcare Organizations

Note — Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

 

1. SWOT analyse the hospital you are in and evaluate the same in the light of hospital service offered, from the customer’s point of view and write a report.

A

Explanation of SWOT analysis

Report

 

 

2. Explain the types of public relations research.

A

Mentioning the types

Explanation

 

 

3. Define e-marketing. Explain the various components of an e-marketing activity plan.

A

Definition

Explanation

 

 

4. Discuss the current scenario of medical tourism in India.

A

Explanation of medical tourism

Explanation of present situation of medical tourism

Advantages of medical tourism

 

 

5. Describe the future of healthcare marketing.

A

Brief outline of healthcare marketing

Explanation of future of healthcare marketing

 

 

6. Discuss brand building on the internet.

A

Definition of brand

Purpose

Explanation of various components of brand building