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SEM 4 – MU0011-Management and Organisational Development SMU MBA WINTER 2015 -2016


SMU MBA WINTER 2015 -2016

Dear Students,

SMU MBA WINTER 2015-2016 Assignments are available. For Booking ,Kindly mail us on OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”

Master of Business Administration – MBA Semester 3

MU0011-Management and Organisational Development

(Book ID: B1726)

Assignment (60 Marks)

Note: Answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.

Q1. Define Organizational Development (OD). What are the characteristics of OD?

Answer. Organization development (OD) is a deliberately planned effort to increase an organization’s relevance and viability. Organizational Development (OD) can be described as the systematic process to change the culture, system and behavior of organization. It is process that helps in solving organizational problems and achieving organizational objectives. Organizational Development works as important mechanism that helps in impressing the organization and its


Q2. As an HR, you find that the OD professional in your organization is not competent enough. What are the competencies you will consider in a good OD professional?

Answer. To be effective, all OD practitioners must possess the following basic knowledge, skills and attitudes which are listed below:

  1. Intrapersonal skills: As OD is a highly, uncertain process which requires constant adjustment and innovation, OD practitioner must possess good learning skills and must have values, feelings, purposes and integrity that helps in building the relationships in a smooth and cordial way.
  2. Interpersonal skills: An OD practitioner helps to gain the competence which is required to solve problems. So, in order to build and maintain the relationships the OD practitioner must consider


Q3. What are the ethical dilemmas in practicing OD?

Answer. An ethical dilemma is typically described as a complex situation that involves a conflict between different morals. Ethical dilemmas are commonly found in medicine. For example, deciding whether or not to install a feeding tube on a comatose patient could constitute an ethical dilemma. There are three conditions that must be present for a situation to be considered anethical dilemma. The first condition occurs in situations when an individual, called the “agent,” must make a decision about which course of action is best. Situations that are uncomfortable but


Q4. What is Performance Appraisal? What are the purposes and characteristics of Performance Appraisal? Describe the steps in Performance Appraisal System.

Answer. Performance Appraisal is the systematic evaluation of the performance of employees and to understand the abilities of a person for further growth and development. Performance appraisal is generally done in systematic ways which are as follows:

Ø  The supervisors measure the pay of employees and compare it with targets and plans.

Ø  The supervisor analyses the factors behind work performances of employees.

Ø  The employers are in position to guide the employees for a better performance.


Q5. What is a Learning Organization? Discuss the attributes of a learning organization. Explain the various learning disciplines in learning organization.

Answer. Definition of a Learning organization: – An organisation that learns and encourages learning among its people. It promotes exchange of information between employees hence creating a more knowledgeable workforce. This produces a very flexible organisation where people will accept and adapt to new ideas and changes through a shared vision

Organization that acquires knowledge and innovates fast enough to survive and thrive in a rapidly changing environment. Learning organizations

(1) Create a culture that encourages and supports continuous employee learning, critical thinking,


Q6. Write short notes:

  1. a) Role Analysis Technique (RAT)
  2. b) Reward Systems

Answer. a. Meaning and steps in RAT

It is designed to clarify role expectation. Role Analysis Techniques (RAT) has been developed by Dayal (1969) for redefining the managerial roles in an organisation.

  • Role analysis is used to clarify the role discrepancies, which boss and subordinates may have about each other, leading to improved group cohesiveness and functioning.



SMU MBA WINTER 2015 -2016

Dear Students,

SMU MBA WINTER 2015-2016 Assignments are available. For Booking ,Kindly mail us on OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”


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