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SEM 4 – SMU MBA SUMMER 2015 QM0025- Quality Standards and Models

SMU MBA SUMMER 2015 -2016

 

Dear Students, 

 

SMU MBA SUMMER   2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”

 

Drive

Summer 2015

Program

MBADS (SEM 4/SEM 6)

MBAFLEX/ MBA (SEM 4)

PGDTQMN (SEM 2)

Subject code & name – QM0025- Quality Standards and Models

Book ID – B1932

Credit and Max. Marks – 4 credits; 60 marks

 

Q1. Explain the concept of “Environmental Management”. Describe the main stages of establishing an Environmental Management System (EMS)

Concept of Environmental Management

Stages of EMS

Answer:

Concept of Environmental Management

The earth nurtures multiple forms of life and sustains various human activities. However, of late, due to a growth in population and excessive exploitation of natural resources, there is a great threat to the co-existence of diverse

 

Q2. How does ISO 18001 standard help the organisations? Describe the contents of OHSAS 18001: 2007. 10

Answer: Contents of OHSAS 18001:2007: Due to increased awareness, customers now demand for products of an organisation that is certified according to the OHSMS standard. In response to this customer demand, the OHSAS 18001 has been developed. The objective of OHSAS 18001 is to support and promote efficient OH&S practices, which align with the socio-economic needs of the organisation. The contents of OHSAS 18001 are listed and described briefly, as follows:

 

Scope: Scope contains the description regarding where OHSAS 18001 needs to be applied and where it is not to be

 

 

Q3. Explain the scope of ISO/ TS16949. Describe the steps involved in the process of implementation of ISO/ TS16949. (Scope of ISO/TS16949, Steps involved in the implementation of ISO/ TS16949)

Answer:

 

Scope of ISO/TS 16949

A typical scope document or statement of ISO/TS 16949 for an automotive organisation, such as Chrysler Group LLC, should include the Customer- Specific Requirements (CSR) for those organisations, which are supplying product or service parts to Chrysler Group LLC. The Scope statement of Chrysler Group LLC reads

 

Q4. Explain the concept of People Capability Maturity Model (PCMM). Describe the maturity levels of PCMM.

 

Answer: PCMM: Organisations, today, operate in a market where intense competition exists, not just for products and services but also for the talent or the people. All of us are aware of the fact that success in the talent market has a huge significance over success in business. As the economy becomes more knowledge-focused, and the knowledge required in building products and delivering services increases, the presence and retention of experienced employees become a critical factor in improving productivity and the time to market. Talent/people-related challenges are not just restricted to recruitment and

 

 

Q5. What is CMMI? Explain in brief the process areas of CMMI. 10

 

Answer: CMMI: CMMI, which is a successor of the (Capability Maturity Model) CMM, is basically a process improvement approach. This approach provides organisations with the necessary elements of effective processes. CMMI was developed to integrate and standardise the separate models of the CMM and to

 

 

Q6.

Write a short note on:

  1. i) IT Service Management

 

  1. ii) Aerospace QMS Audit programme

 

(Concept of IT Service Management and the factors adding pressure to the IT service organization, Steps involved in the Aerospace QMS Audit programme) 10

Answer:

 

  • IT Service Management: Businesses in today’s highly competitive world continue to face fundamental issues pertaining to the value of, sustainability of, and satisfaction with IT.

While the IT sector has seen tremendous growth in the past, and the growth potential in the future is also promising, IT

 

 

SMU MBA SUMMER 2015 -2016

 

Dear Students, 

 

SMU MBA SUMMER   2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”

 

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