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4th Sem – MI- Spring 2016






1 Define Enterprise Resource Planning (ERP). Briefly explain the major benefits of anERP system.

Define ERP

Explain any 8 major benefits of an ERP system


Answer: ERP is an integrated information system that controls and integrates all the business functions of an enterprise. According to Nah and Lau (2001), “ERP is a packaged business software system that


2 Explain ERP selection process

Explaining ERP selection process


Answer: The ERP selection process is an important step for the future growth of any manufacturing or distribution organisation. ERP selection process has helped numerous manufacturers and distributors to find the software provider and solution that best meets their organisation’s unique business software requirements. The actual process of evaluating and selecting an



3 Explain the various Roles of MIS. Explain decision support system (DSS) and its advantages and disadvantages.

4 roles of MIS

Define Decision Support System

Advantages and disadvantages of DSS


Answer: Role of MIS

  • Deal with business complexities: The business environment is changing constantly with continuous advancement in technology. These changes have increased the complexity of different business functions. For example, to gain hold in the market, most organisations have



4 Explain the role of manufacturing and production planning module of an ERP system. Briefly explain the sub-modules of the manufacturing module.

Explain the role of manufacturing and production planning module of an ERP system

Explain any 8 sub-modules of the manufacturing module


Answer: Functionalities of production module: Some of the basic functionalities are:


Production order control.

  • Production order planning.



5 Write short notes on

  1. Sub-modules of CRM
  2. Features of human resource management module
  3. Explaining the 3 sub-modules of CRM
  4. Listing at least 4 features


Answer: a) Sub-modules of CRM

  • Marketing module: The functionalities of marketing module of CRM comprises short term execution of marketing related activities and long term planning within a company. It also helps in activities like campaign management, lead management, and planning. Marketing module enables your company to run marketing campaigns using different


6 Define the role of vendors and consultants in ERP implementation.

Define vendor and role of vendors in ERP implementation

Define consultant and the role of consultants in ERP implementation


Answer: Nowadays, the ERP market is facing stiff competition due to increasing number of vendors. These vendors strive hard to fulfil the needs of customers by providing unique and innovative ERP







1 Define the concept of e-commerce. Briefly explain the benefits and key challenges of ecommerce.

Concept of e-commerce

6 benefits of e-commerce

6 challenges of e-commerce


Answer: Electronic Commerce or e-commerce is the latest concept in today’s business scenario. Broadly speaking, the e-commerce business methodology addresses the needs of organisations, retailers and consumers to reduce the costs, while improving the quality of service and increasing the speed



2 List and explain the advantages of B2C Model and B2B Model.

Advantages of B2C Model

Advantages of B2B Model


Answer:Advantages of B2C Model

  • Increased profitability over costs
  • Globalization of business
  • Reduced operational costs
  • Improved customer service
  • Effective knowledge management


  1. Increased profitability over costs: E-tailers bear the expense of setting up a website once and can carry out transactions without spending large amounts of capital on physical infrastructure. Once on



3 Briefly explain the developments that IT has driven in the banking industry.

Explain eight types of development


Answer: Developments in Banking Industry

  1. Electronic Payment Services – E Cheques: Banks have come up with a new technology for enabling electronic payments through e-cheques. E-cheques will largely replace the use of conventional paper cheques.
  2. Real Time Gross Settlement (RTGS): The Real Time Gross Settlement system has been



4 a. What are the benefits and limitations of Online Publishing?

  1. Discuss the different approaches of Online Publishing.
  2. Limitations of online publishing
  3. Explaining the different approaches of online publishing


Answer: a) Benefits of online publishing

  • Online publishing requires very little investment by the publisher, encouraging new writers to publish their manuscripts, articles or books.
  • The publishing time for accepted manuscripts is reduced as online publishing broadcasts selected work much faster than traditional publishing houses.
  • Online


5 a. Elucidate the process of Electronic payment

  1. Explain the different types of E-Payment Standards
  2. Explaining the process of electronic payment
  3. Explaining the three different types of E-Payment Standards.


Answer: a) Process of electronic payment

An electronic payment has the following parties involved in the process:

Issuer: Refers to the bank or financial institution where the buyer and the seller have their accounts.

Customer: Refers to the individual who makes a purchase and pays electronically.



6 Briefly explain the potential threats to online security.

Explain any 5 major threats to online security


Answer: Potential threats to online security

Viruses and Worms

The major threats to online security are viruses and worms. These harm data and software by either corrupting them completely or partially. Viruses and worms attach themselves to host computers and destroy important files and software needed for the proper functioning of the system.

DRIVE- Spring 2016




Q1.Describe the concept of technology management. Briefly explain the implications oftechnology management at the firm level and the national level.

  • Concept of technology management
  • Implications of technology management at the firm level and the national level



Concept of technology management

Technology management can be defined as a process of planning, organising, selecting, and controlling technological resources to maintain or increase the capability and efficiency of an organisation. According to the Association of Technology Management and Applied Engineering, technology management is, “the field concerned with the supervision ofpersonnel across the technical spectrum and


Qus: 2 a. Write about the changing trends in the industry

  1. Explain the process of strategic decision making in an organization.



  1. Write about the changing trends in the industry:



Qus:3 a. Explain the concept of strategic planning

  1. Describe the concept of technology maps.
  2. What is technology forecasting?


  1. Explaining the concept of strategic planning:

The process, which defines the strategy and direction of an organisation, is known as strategic planning. It makes decision on resource allocation of capital and people to monitor the defined strategy.




Qus:4 What is the impact of the technology change on the following:

  1. Organisational productivity
  2. Quality of work life


  1. Impact of technology change on Organisational productivity:

Productivity refers to the amount of output at a given amount of input. Technological change is part of the fundamental factors that can permanently improve organisational productivity. It is a commonly accepted fact that better tools and techniques yield more output at lower input. In



Qus:5Describe Global Information System (GIS) with neat diagram.


Diagram of GIS:



Qus:6Explain the conceptual framework of Management of Technology with a neat diagram .








1 Briefly explain any two Java-based web technologies.

Explain any two Java-based web technologies


Answer: Java-Based Web Technologies

Java Servlet

A Servlet is a Java program module that processes and answers client requests. A Servlet runs on the server and acts as an interface between the client and the server. Java Servlet provides high level, component-based, platform-independent and server-independent standards for developing web applications in Java. To


2 Explain the elements of HTML document structure.

Explain atleast 5 elements


Answer: The structure of an HTML document is made of several elements and attributes such as !DOCTYPE, html, head, and body.


The <!DOCTYPE> Tag

The <!DOCTYPE> tag is the first element in an HTML document and it specifies the Document Type Definition (DTD) used by the document. A DTD is a separate file containing the formal definition of a grammar



3 Write a short note on

  1. Special operators
  2. Operator precedence and associativity
  3. Special operators
  4. Operator precedence and associativity


Answer: a) Special Operators

The special operators, such as instance of and dot operators, are used to perform certain specialized operations. The instance of operator is a binary operator that checks whether or not an object is of a particular type (type can be a class, interface, or an array). It is used for object reference



4 Explain dynamic polymorphism with an example of Java program


Explaining dynamic polymorphism


Answer: Dynamic Polymorphism

Polymorphism that is exhibited at runtime is called dynamic polymorphism. This means that when a method is called, the method call is bound to the method body at the time of running the program, dynamically. In this case, the Java compiler does not know which method is called at the


5 Explain the classes in Abstract Window Toolkit.

Explaining the five classes of AWT


Answer: AWT is an API that helps to create GUI-based (Windows) applications. The AWT API provides various classes stored in the java.awt package to create GUI in the application. Using the



6 Explain the stages of JSP (Java Server Pages) life cycle.

5 Stages of JSP life cycle


Answer: Stages of JSP

The Page Translation Stage

In the page translation stage of the JSP life-cycle, the web container translates the JSP document into an equivalent Java code—that is a Servlet. Usually, a Servlet contains Java code with some markup



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