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MU0018 — Change Management

Dear Students,

SMU MBA Summer 2014 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”

 

DRIVE-Summer 2014

PROGRAM-MBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4) PGDHRMN (SEM 2)

SUBJECT CODE & NAME-MU0018 — Change Management

BK ID-B1807

CREDIT & MARKS-4 Credits, 60 marks

Q.1. Describe Kotter’s Eight Step Change Model.

ANS:

 

Kotter’s Eight Step Change Model

 

The Eight stage process can be explained as follows:

 

1. Establishing a sense of urgency: The sense of urgency is very helpful if the whole organisation really wants the change to happen. We have to open the conversation with a convincing dialogue about what is happening in the marketplace and the competition. If many people start talking about the change that you have proposed then it is clear that it feeds on itself.

 

 

 

Q2. Explain the various steps at which control takes place in a Change Management Process

(Explaining the steps at which control takes place with regard to Change Management)

Answer.

Steps at which control takes place with regard to Change Management

In the change management process, controlling takes place at various steps, which are as follows:

 

Step l: Preparation for change

As a first step, in the preparation stage, the change manager has to focus on the following aspects

a)      The required change has to be identified

b)      Determination of the major concerns and issues needs to be determined

 

Q3. Discuss the various factors affecting the choice of a change Strategy

(Explaining the factors affecting the choice of a Change Strategy)

Answer.

Factors affecting the choice of a Change Strategy

A number of factors need to be considered while choosing a proper change strategy. A mix of strategies can be adopted depending upon a number of factors.

These basic factors are:

 

 

Q4.What do you mean by Organizational Effectiveness? Explain the approaches involved in achieving Organizational Effectiveness

(Definition of Organizational Effectiveness, Explain the approaches to achieve Organizational effectiveness)

Answer.

Organizational Effectiveness

Organizational effectiveness has been defined as the degree of goal achievement. The determination of an organization’s goal(s) is crucial in evaluating effectiveness of an organization. The first step in the determination of goals is to distinguish between official and operative goals.

 

 

Q5. What do you mean by Change Agent? Describe the characteristics of successful Change Agents. (Definition of Change Agent, Explaining the Characteristics of successful Change Agents)

 

ANS: 

 

Change Agent

 

A change agent is a person who acts as a channel for a change. Generally a change agent brings change to an organisation. A change agent is responsible for the full time professional organisational development. They help the team in achieving new things in their particular area of performance. Change agents are people working to promote, assist and accelerate sustainable development around the world. They help people, who do not have interest to understand organisational and cultural change processes, to plan for the introduction of new ideas into organisational

 

 

Q.6. Write a brief note on the following: a) Kolb’s Learning Cycle, b) Peter Senge’s framework on Organizational Learning.

(Explaining the concept of Kolb’s Learning Cycle, Explaining the concept of Peter Senge’s Framework)

 

ANS:

 

 Kolb’s Learning Cycle

Kolb’s experiential learning style theory is typically represented by a four stage learning cycle in which the learner ‘touches all the bases’:

 

 

Dear Students,

SMU MBA Summer 2014 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”

 

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