MH0059 — Quality Management in Healthcare Services
ASSIGNMENT
DRIVE | FALL 2014 |
PROGRAM | MBA/ MBAFLEX / MBAHCSN3 (Sem 4), MBADS (Sem 4 / Sem 6),
PGDHSMN (Sem 2) |
SUBJECT CODE &
NAME |
MH0059 — Quality Management in Healthcare Services |
BOOK ID | B1323 |
CREDIT & MARKS | 4 Credits, 60 marks |
Q.No |
Questions |
Marks |
Total Marks |
1 |
Discuss the application of quality concepts and philosophies to the healthcare
industry. |
||
A |
Explanation of the application of quality
concepts and philosophies to the healthcare industry |
10 |
10 |
2 |
Explain the six sigma concept. | ||
A |
Explanation of the six sigma concept with
DMAIC principle of problem solving. |
10 |
10 |
3 |
Discuss the various quality tools. | ||
A |
Mentioning the various quality tools
Explanation of the quality tools |
3 7 |
10 |
4 |
Explain the steps followed in implementation of QMS in healthcare organization. | ||
A |
Explanation of steps followed in implementation
of QMS in healthcare organization |
10 |
10 |
5 |
Define total quality management. Discuss the importance of TQM in healthcare. | ||
A |
Definition of total quality management
Explanation of importance of TQM in healthcare |
2 8 |
10 |
6 |
Discuss the benefits of quality management in clinical services. | ||
A |
Explanation of all the key benefits of quality
management in clinical services |
10 |
10 |
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