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MU0018 — Change Management

Spring 2013
Master of Business Administration- MBA Semester 4
MU0018 — Change Management – 4 Credits
(Book ID: B1339)
Assignment (60 Marks)
Note: Each main question carries 10 marks. Answer all the questions.
Q1. (a) What is change management? (5 marks)
Answer: Change management is an approach to shifting/transitioning individuals, teams, and organizations from a current state to a desired future state. It is an organizational process aimed at helping change stakeholders to accept and embrace changes in their business environment or individuals in their personal lives.[citation needed] In some project management contexts, change management refers to a project management process wherein changes to a project are formally introduced and approved.[1]
Q2. List and explain the stages in organizational Life cycle? (10 marks)
Answer: What Are Organizational Life Cycles?
Organizations go through different life-cycles just like people do. For example, people go through infancy, child-hood and early-teenage phases that are characterized by lots of rapid growth. People in these phases often do whatever it takes just to stay alive, for example, eating, seeking shelter and sleeping. Often, these people tend to make impulsive, highly reactive decisions based on whatever is going on around them at the moment.
Q3. Explain briefly the recent approaches to organisational development and change. (10 marks)
Answer: Organisational Development Approach
Organisational Development (OD) is about improving performance at the individual, group and organisational levels. It is about improving the organisation’s ability to effectively respond to changes in its external environment and it’s about increasing internal capabilities through ensuring the organisational structures, human
Q4. Discuss in brief about the role of leaders in the change process. (10 marks)
Answer: Throughout periods of changes, which is just about all the time for a good organization, leaders need to concentrate on having their people go from change avoidance to change acceptance. There are five steps accompanying change (Conner, 1993):
·         Denial – cannot foresee any major changes
·         Anger at others for
Q5. Explain the strategies for competitive advantage. (10 marks)
Answer: Competitive advantage theory suggests that states and businesses should pursue policies that create high-quality goods to sell at high prices in the market. Porter emphasizes productivity growth as the focus of national strategies. Competitive advantage rests on the notion that cheap labor is ubiquitous and natural resources are not necessary for a good economy. The other theory, comparative advantage, can
Q6. (a) Define learning organization. (5 marks)
Answer: A learning organization is the term given to a company that facilitates the learning of its members and continuously transforms itself.[1] Learning organizations develop as a result of the pressures facing modern organizations and enables them to remain competitive in the business environment.[2] A learning organization has five main features; systems thinking, personal mastery, mental models, shared vision and
(b) Explain the need for learning organization. (5 marks)
Answer: The need to create organizational cultures where learning together is the norm has never been so important as it is during this time of increasing complexity and change. The major news story this week is JPMorgan Chase admitting big losses on egregious credit trades. The $2 billion loss was unexpected and CEO Jamie Dimon is now challenged to explain the result of the bank’s action in light of his stance on government regulation.

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