# SMU MBA ASSIGNMENTS

## SMU MBA SEM 3 – QM0021: STATISTICAL PROCESS CONTROL

SMU MBA SUMMER 2015 -2016

Dear Students,

SMU MBA SUMMER   2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”

Drive

Summer 2015

Program

MBA (SEM 3)

Subject code & name

QM0021: STATISTICAL PROCESS CONTROL

Qus:1 Write short notes on:

(a) Process management

(b) Types of data

Short notes on process management:

Process management can be defined as a tool for managing the different activities of a process in order to achieve the business objectives. These activities include, designing the process, measuring the process, monitoring the process, and taking corrective actions when the results are not in accordance with the desired output. The different stages involved in a business process management are

Qus:2 What is process capability? Define process capability index. Explain Cp index and Cpk Index.

• Meaning of process capability
• Definition of process capability index
• Explanation of Cp index and Cpk index

Meaning of process capability:

Process capability is defined as the capability of a process which is able to achieve the objective for which it exists

Qus:3 What is ‘mean’ and ‘median’? How do you calculate mean and median? Calculate the mean and median of the following data: 54, 56, 23, 65, 34, 71, 56, 39.

• Meaning of mean and median
• Mention the formula to calculate mean and median
• Calculation of mean and median of the given data

Meaning of mean and median:

Mean:

The mean, also known as average, is a numeric figure obtained by dividing the sum of the observations by the total number of

Qus:4 What are the properties of ‘probability’? Explain about ‘normal distribution’ in brief.

• Properties of ‘probability’
• Meaning of normal distribution
• Characteristics of normal distribution

Properties of ‘probability’:

The probability of one event is determined by using the probabilities of other events. An organisation can determine the likelihood of an event by keeping in mind the properties of probability. The following

Qus:5 Define ‘hypothesis testing’. Explain ‘null hypotheses’ and ‘alternative hypothesis’.

• Definition of hypothesis testing
• Explanation of ‘null hypothesis’ and ‘alternative hypothesis’

Definition of hypothesis testing:

Hypothesis testing as a process of resolving problems or deriving information from the given data in order to conduct crucial business decisions. It is a logical method of accepting and validating

Qus:6 What is a control chart? What are the various control charts for attributes? Explain ‘p’ chart in detail.

• Meaning of ‘control chart’
• List the various control charts for attributes
• Explanation of ‘p’ chart

Meaning of ‘control chart’:

A control chart is a tool used to determine whether the process under consideration is stable and predictable or unstable and unpredictable. If the process is stable at an accepted or desired level of output, the

SMU MBA SUMMER 2015 -2016

Dear Students,

SMU MBA SUMMER   2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420  or S M S your “ Email ID ” us in the following Format  “  On +91 9995105420 we will reach back you with in 24H ”