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MU0016 — Performance Management and Appraisal

MU0016 — Performance Management and Appraisal








SUBJECT CODE & NAME MU0016 — Performance Management and Appraisal
BK ID B1868
Credit and Max. Marks 4 credits; 60 marks


Note — Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.


1 Discuss the principles and dimensions of Performance Management


Answer : The principles of performance management


  • It translates corporate goals into individual, team, department and divisional goals.
  • It helps to clarify corporate goals.
  • It is a continuous and evolutionary process, in which performance improves over time.
  • It relies on consensus and co-operation rather than control or coercion.
  • It creates a shared understanding of what is required to improve performance and how it will be achieved.
  • It encourages self-management of



2 Assume that you have joined as an HR in an organization. The first task assigned to you is to conduct the Performance Appraisal Process. What according to you is its ? Describe the entire Performance Appraisal process.

Answer : Performance Appraisals is the assessment of individual’s performance in a systematic way. It is a developmental tool used for all round development of the employee and the organization. The performance is measured against such factors as job knowledge, quality and quantity of output, initiative, leadership abilities, supervision, dependability, co-operation, judgment, versatility and health. Assessment should be confined to past as well as potential performance also. The second definition is more focused on behaviours as a part of assessment because behaviours do affect job results.


Performance Appraisal process.




3 Discuss the components of a Performance Appraisal feedback. Describe the steps in giving a constructive Feedback

Answer :Regardless of whether you are a senior executive or just starting out, everyone wants to know how she is doing at her job. Feedback is an essential communication tool in business performance management. One of the most effective techniques is constructive feedback, but all feedback calls for giving and receiving information.

In order for the written feedback on your evaluations to have a long-lasting impact, you need to focus on the individual performance factors that determine the quality and quantity of your employees’ work, such as performance levels and setting priorities.


Components of a Performance Appraisal feedback

Performance evaluations are becoming a much more



4 Discuss the skills that a line manager require for effective Performance Management.


Answer : As a line manager you need to have the skills to prepare and run a successful performance appraisal meeting. Appraising and developing staff is essential to your role. Doing it well and leaving your staff feeling empowered and motivated is what will make the difference to team and individual success.




Suitable for individuals who carry out staff appraisals and are looking to build their confidence and effectiveness in this essential skill. The course is suited to those who are new to appraisals or have limited experience in the area.






5 Describe the modern methods of Performance Appraisal

Answer : (1) Assessment Centre Method–The purpose of this method is to test candidates in a social situation, using a number of assessors and variety of procedures. The feature of the assessment centre method is job related simulations. These simulations involve characteristics that managers feel are the important to the job success. The evaluators observe and evaluate participants as they perform activities commonly found in these higher level jobs.


(Under this method, many evaluators join together to judge employee performance in several situations with the use of a variety of criteria) It is used mostly to help select employees for the first level (the lowest) supervisory positions. Assessments are made to determine employee potential for purposes of promotion. The assessment is generally done with the help of a couple of employees and involves a paper- and-pencil test, interviews and situational exercises. Some of the other features of this system are:





6 Write a brief note on the Employee’s responsibility in Performance Planning Mechanics


Answer : Employee’s responsibility in Performance Planning Mechanics :


Employees share a responsibility for the implementation and success of the PM system. As such they need to be fully aware of their respective roles and responsibilities in terms of the different stages of performance management:



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