SEM 3 RETAIL SUMMER 2013
SEM 3 RETAIL SUMMER 2013
ML0010 — Warehousing and Supply Chain Management
Q1. What do you mean by warehousing and What are the attributes of Ideal Warehousing? (Meaning – 2 marks, Explaining Attributes – 8 marks) 10 Marks
Q2. Examine the fundamental dimensions of customer service. (Detail explanation of 3 fundamental dimensions – 8 marks, Diagram — 2 Marks) 10 Marks
Q3. Discuss the major drivers of supply chain performance briefly. (Introduction & Diagram – 2 marks, Explaining drivers – 8 marks) 10 Marks
Q4. Enumerate the three basic steps involved in the achievement of strategic fit. (Detail explanation of 3 basic steps – 8 marks, Diagram – 2 marks) 10 Marks
Q5. What are the basics of strategic supply chain management and also enlist the imperatives for the supply chain strategy? (Explanation of strategic supply chain management — 2 marks, Diagram – 2 marks, Listing the imperatives – 6 marks) 10 Marks
Q6. Explain the various factors that are taken into view while assessing and scoring the suppliers. (Detail explanation of factors – 10 marks) 10 Marks
ML0011 — Buying and Merchandising
Q1. Explain the various principles of an ideal merchandising giving suitable examples for each? (Meaning of Ideal Merchandising — 2, Detail explanation of 14 principles – 8 marks) 10 Marks
Q2. Enumerate the category management strategies that are used by retailers to ensure a smooth category management process. (Meaning of category management — 2 marks, Detail explanation of 7 steps — 8 marks) 10 Marks
Q3. Discuss the concept of open-to-buy system. How do you calculate open- to-buy for the past and current period? (Detail explanation on the concept of OTB system – 3 marks, Calculation of OTB for past period — 2 marks, Calculation of OTB for current period – 5 marks) 10 Marks
Q4. Enumerate some merits and demerits of Formal Buying Organization, Informal Buying Organization, Centralized Buying & Decentralized Buying along with diagrammatic representation of functions and attributes of the buying department.(Diagrammatic representation of functions and Attributes of the buying department — 2 marks, Merits and Demerits of formal buying — 2 marks, Merits and Demerits of informal buying — 2 marks, Merits and Demerits of Centralized buying — 2 marks, Merits and Demerits of Decentralized buying — 2 marks) 10 Marks
Q5. Enumerate the first 5 steps in Merchandise Buying and Handling Process (Explanation of first 5 steps — 8 marks, Diagram – 2 marks) 10 Marks
Q6. ‘Selecting an appropriate vendor is the key step in the success of an enterprise’. (Detail explanation of five steps – 9 marks, Diagram — 1 mark) 10 Marks
ML0012 — Store Operations
Q1. Explain Pre-Store opening activities and State at least 10 pre-store opening activities that should be ideally carried out in a retail store? (Meaning of Pre-Store opening activity — 2 marks, 10 activities – 8 marks) 10 Marks
Q2. What are the functions of a store manager? (Brief explanation of at least 10 functions of a retail store manager — 10 marks) 10 Marks
Q3. What does an optimum store layout ensure? (Brief explanation of at least 10 factors which explains optimum store layout — 10 marks) 10 Marks
Q4. Write a note on any two types of classification on the basis of the nature of merchandise. (Classification on basis of Nature of Merchandise — 7 marks, Classification on the basis of usability and condition of merchandise — 3 marks) 10 Marks
Q5. Define standardization and explain the levels of standardization (Explanation of standardization — 2 marks, Explaining the levels of standardization – 8 marks) 10 Marks
Q6. How does a store control the quality of its merchandise? (Detail explanation of five steps in quality control procedure – 10 marks) 10 Marks
ML0013 — Retail IT Management
Q1. Explain the various factors affecting the use of IT applications in the retail industry? (Detailed explanation on factors — 10 marks) 10 Marks
Q2. What is the impact of e-retailing in the travel and tourism sector? (Detail explanation of e-retailing in travel and tourism sector with examples — 10 marks) 10 Marks
Q3. What is RFID technology and how does it work? (Detail explanation on working of RFID technology — 6 marks, concept of RFID — 2 marks, and diagram — 2 marks) 10 Marks
Q4. Describe the various features of retail software. (Detail explanation on functions of retail software – 10 marks) 10 Marks
Q5. Briefly describe the steps involved in designing a database. (Explanation of 5 steps involved in designing a database – 10 marks) 10 Marks
Q6. Explain the various types of networks. (Detail explanation of five types of networks – 10 marks) 10 Marks
