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MH0059 — Quality Management in Healthcare Services

 

 

ASSIGNMENT

DRIVE FALL 2014
PROGRAM MBA/ MBAFLEX / MBAHCSN3 (Sem 4), MBADS (Sem 4 / Sem 6),

PGDHSMN (Sem 2)

SUBJECT CODE &

NAME

MH0059 — Quality Management in Healthcare Services
BOOK ID B1323
CREDIT &  MARKS 4 Credits, 60 marks

 

Q.No

Questions

Marks

Total Marks

1

Discuss the application of quality concepts and philosophies to the healthcare

industry.

A

Explanation of the application of quality

concepts and philosophies to the healthcare industry

 

10

 

 

10

2

Explain the six sigma concept.

A

Explanation of the six sigma concept with

DMAIC principle of problem solving.

10

 

10

3

Discuss the various quality tools.

A

Mentioning the various quality tools

Explanation of the quality tools

3

7

 

10

4

Explain the steps followed in implementation of QMS in healthcare organization.

A

Explanation of steps followed in implementation

of QMS in healthcare organization

10

 

10

5

Define total quality management. Discuss the importance of TQM in healthcare.

A

Definition of total quality management

Explanation of importance of TQM in healthcare

2

8

 

10

6

Discuss the benefits of quality management in clinical services.

A

Explanation of all the key benefits of quality

management in clinical services

 

10

 

10

 

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