SMU MBA SEMESTER 4 -MH0059 – Quality Management in Healthcare Services
SMU MBA SUMMER 2015 -2016
Dear Students,
SMU MBA SUMMER 2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420 or S M S your “ Email ID ” us in the following Format “ On +91 9995105420 we will reach back you with in 24H ”
DRIVE
SUMMER 2015
PROGRAM
MBA/ MBAFLEX/ MBAHCSN3 (Sem 4), MBADS (Sem 4 / Sem 6),
PGDHSMN (Sem 2)
SUBJECT CODE & NAME
MH0059 – Quality Management in Healthcare Services
Qus:1 Discuss the history and scope of quality in healthcare.
- History
- Scope
Answer:
History:
According to Ellis and Whittington, there have been two conventions of quality in world history. They are the convention of quality in industry and the convention of quality in healthcare. The following discusses the past,
Qus:2 Explain the application of quality concepts in healthcare organisations.
- Explaining the application of quality concepts in healthcare organisations
Answer:
Explaining the application of quality concepts in healthcare organizations:
Application of quality concepts in healthcare organisations consists of the degree to which healthcare service for individuals and population has met the following:
- Must increase the desired health outcomes (quality principles).
- Must be
Qus:3 Discuss quality management in health care.
- Dimensions of quality management
- Principles of quality
- Objectives of quality and quality policy
- Requirements of quality patient care
Answer:
Dimensions of quality management:
By observing the quality of care laws and metrics, and how they relate to these eight dimensions of quality which are:
- Quality of reporting The National Health Profile (NHP) is a collection of currently available
Qus:4 Explain the seven quality tools. Add a note on advantages and disadvantages of quality control.
- Explanation of seven quality tools
- Advantages and disadvantages of quality control
Answer:
Explanation of seven quality tools:
- Flowchart: Flowcharts give a visual illustration of the sequence of the operations needed to complete a task. To understand a process, the first step is to draw a flowchart of the process. Every process will need
Qus:5 Discuss quality assurance in healthcare services.
- Strategy of quality assurance
- Implementation of quality assurance programmes
- Advantages and disadvantages of quality assurance
Answer:
Strategy of quality assurance:
Quality assurance is a cycle that is to be followed for the continuous improvement of quality. The different stages are to asses, monitor and improve the quality of the services provided by the healthcare sector. Planning is done in our everyday lives and in our facilities. Planning is also critical for
Qus:6 Explain the importance of teams in healthcare.
- Explanation of importance of teams in healthcare
Answer:
Explanation of importance of teams in healthcare:
A team is a group of individuals or people working together to produce products or deliver services and to achieve shared goals. A team performs interdependent tasks to work towards a common mission. Team members share goals and are mutually accountable for accomplishing the tasks in an organisation.
SMU MBA SUMMER 2015 -2016
Dear Students,
SMU MBA SUMMER 2015-2016 Assignments are available. For Booking ,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420 or S M S your “ Email ID ” us in the following Format “ On +91 9995105420 we will reach back you with in 24H ”
