1 Briefly discuss the Consumer Protection Act and also elucidate its strengths and weaknesses.
Explanation of the concepts Strengths and Weakness
Answer: –
The concern about malpractices in market transactions, intended or otherwise, is great. Especially in case of rural consumers, the law had to step in to protect the interest of this segment. The primary concerns of the government are that consumer protection measures should be concerned with:
- Protection from hazards of health and safety
- Promotion of economic interests
- Access to adequate information
- Control of misleading advertisements and deceptive representation
- Consumer education
- Effective consumer redress
The Consumer Protection Act, 1986
The enactment of the Consumer Protection Act, 1986 and setting up of Consumer Protection Councils passing the Right to Information Act have brought relief to the consumer. The Website of the Consumer Protection Act hails it as a “milestone in the history of socio-economic legislation.” The product may be a screw or a car, but defects require redressal. The Act defines clearly how to seek relief.
