Q1. What is PDCA cycle? How do you implement PDCA cycle?
Answer : PDCA is described as (plan-do-check-act). This is typically used in business process improvement and is an iterative four-step problem-solving process. This is also called as the Deming circle or plan-do-study-act.
Plan — In this phase the objective and processes that are necessary to deliver the results in accordance with the expected output is established. By creating the expected output to be the focus, it varies from other methods in that the completeness and accuracy of the specification is also part of the improvement.
Do — In this phase, implement the new processes. Often on a small scale if possible
Check — In this phase, the new processes are measured and the results are compared against the expected results to ascertain any differences.
Act — In this phase, the differences that determine the causes are analysed. Each will be part of either one or more of the P-D-C-A steps. Apply changes where improvement needs to be done is determined.
Q2. What do you mean by Strategic Quality Planning? Explain
